Overview

Dig Safe System Inc. (Dig Safe) respects your privacy. This Privacy Statement explains how Dig Safe collects, uses, and safeguards information gathered through its websites and related services. This policy applies to data collected via www.digsafe.com and https://exactix.digsafe.com and any associated platforms or email communications that link to this statement. It does not apply to third-party websites linked to Dig Safe's website. We encourage you to review the privacy policies of those sites independently, as Dig Safe is not responsible for their practices or content. By using our website and providing your information, you agree to the terms of this Privacy Statement.

Acceptance of This Policy

By accessing or using Dig Safe's website, you consent to the collection and use of your information as outlined in this Privacy Statement. Please review this policy carefully. Dig Safe may revise this policy at any time without advance notice. Updates will become effective as soon as they are posted on this website.

Collection and Use of Personal Information

Dig Safe may collect the following types of information from users:

• Name, company name, address, phone number, and email address
• Dig Safe member identification (if applicable)
• Pages visited and user activity on the website
• Voluntary information, such as survey responses

This information is used to communicate with you, provide and improve our services, send surveys, distribute newsletters, publish member directories, and better understand how users interact with our site. Dig Safe does not sell or rent your personal information to third parties.

Information Security

Dig Safe uses both online and offline security measures to protect your personal data. These include password protection, firewalls, and restricted access to sensitive data. However, no method of data transmission or storage over the Internet can be guaranteed as completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Children's Privacy

Dig Safe does not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not provide any information through this website.

International Users

Dig Safe operates in the United States, and its website is hosted in the U.S. If you are accessing our services from outside the country, please be aware that your information will be transferred to and processed in the United States, and U.S. privacy laws may differ from those in your country of residence.

Privacy Regarding Exactix.DigSafe.com

Dig Safe's Exactix platform allows users to submit location (mark-out) requests to participating utility companies. Users should expect that any information submitted through Exactix—including contact details and location data—will be shared with the appropriate utilities to fulfill the request. Aside from facilitating these notifications, Dig Safe does not sell, lease, or otherwise distribute user contact information. Occasionally, Dig Safe may use this information to share safety materials, newsletters, event invitations, or other resources that support our mission of damage prevention. In cases of utility damage investigations, Dig Safe may release data that helps determine if a Location Request was submitted, including details about the request, when appropriate and requested by authorized parties.

Telephone Communications

All telephone communications to or from Dig Safe may be recorded and should be considered public. Call recordings are used for quality assurance, training, and damage investigation purposes. Upon request, authorized individuals may obtain copies of specific call recordings relevant to utility damage incidents.

Other Information We Collect

In addition to personal information, Dig Safe may collect "Other Information" that does not directly identify you, including:

• Browser and device details
• Information gathered through cookies, pixel tags, or other technologies
• Aggregated statistical data
• Demographic information and other location information provided by you
• IP addresses and usage patterns

How We Collect It

• Through your browser or device: Your device may share technical details such as operating system, screen resolution, and browser version.
• Cookies: Cookies store your preferences and help us track site usage and improve your experience. You can disable cookies through your browser settings, although this may limit site functionality.
• Pixel tags: These may be used in our emails or on our website to track user engagement and improve our communications.
• Google Analytics: We use Google Analytics to understand user behavior on our website. You can opt out by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.
• IP addresses: These are automatically logged when you visit our website and are used for diagnostic and administrative purposes.
• Information You Provide Voluntarily: You may choose to share demographic details or preferences with us- for example, when filling out a survey, subscribing to updates, or requesting services. This information helps us tailor our communications and offerings.
• Aggregated Data: We may combine data from many users to generate statistics. For example, we might calculate the percentage of visitors from a specific area code. Aggregated data does not personally identify you.

How We Use and Share Other Information

We may use or disclose this type of data for any purpose, unless prohibited by applicable law. If we combine Other Information with Personal Information, we treat the combined data as Personal Information.

Contact Us

If you have questions or concerns about this Privacy Statement or how your information is used, please contact info@digsafe.com.