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Dig Safe System, Inc. - MA ME NH RI VT - Call 811
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Exactix FAQ

Exactix Frequently Asked Questions

Excavators

Yes!  We are happy to process your Dig Safe tickets over the telephone.  But if you call Dig Safe often, why not give Exactix a try? 
It's simple to create new tickets, and a customized dashboard stores your tickets for you to sort, filter, renew, copy, export and email.
 
Frequently Asked Questions

Yes.  Exactix gives you a simple and intuitive form for ticket taking, and an interactive map for you to search and draw on to define your dig location. 
Your custom Exactix dashboard stores all of your tickets, which you can sort by ticket number, municipality, the date taken, and the date of expiration (so you know to renew them!).  
And, help is always available at ExactixHelp@digsafe.com.
Frequently Asked Questions

We imported the contact information from all existing contractor ID numbers into Exactix, however, the new system assigns you a new Excavator ID. 
 
When notify us:
 
~By calling 811-   This new Excavator ID can be used when you call us for a ticket, however, it's not necessary.  We can now find you in the system by your name, company name, and email address.
 
~Online with Exactix-  You don't need a Contractor or Excavator ID.  When you log in, your contact information is already included on each new ticket you create.
Frequently Asked Questions

 Yes.  Dig Safe has imported ticket data from the last six months that you are able to sort, filter and renew with Exactix.
Frequently Asked Questions

Check out our Video Tutorials and Web Users Guidefor complete how-to instructions to create and manage your Dig Safe tickets.
 
And, reach out to us for support at ExactixHelp@digsafe.com
Exactix Frequently Asked Questions
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